> For the complete documentation index, see [llms.txt](https://the-haven-support.gitbook.io/faq/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://the-haven-support.gitbook.io/faq/th3-b0ts/baymax-support-bot.md).

# Baymax: Support Bot

s?help

To run a command in ![:rainbow:](https://discordapp.com/assets/4691e32e64eb0d4c43f29252415cfd61.svg)The Haven![:rainbow:](https://discordapp.com/assets/4691e32e64eb0d4c43f29252415cfd61.svg), use `s? command` or `@Baymax#7660 command`. For example, `s? prefix` or `@Baymax#7660 prefix`. To run a command in this DM, simply use `command` with no prefix. Use `help <command>` to view detailed information about a specific command. Use `help all` to view a list of *all* commands, not just available ones.&#x20;

## **Available commands in** ![:rainbow:](https://discordapp.com/assets/4691e32e64eb0d4c43f29252415cfd61.svg)**The Haven**![:rainbow:](https://discordapp.com/assets/4691e32e64eb0d4c43f29252415cfd61.svg)&#x20;

## Support commands&#x20;

**active-support:** Puts members as active supporters by giving them the pingable support role.&#x20;

**end:** Closes a public or private support session so that it's only seen by the team.&#x20;

**finish:** Used to end a support mail threat. Only to be done with the consent of the supportee.&#x20;

**inactive-support:** Removes the pingable support role from supporters&#x20;

**mail:** Used for supportee's to reply to support mail.&#x20;

**remove-support:** Removes all support roles&#x20;

**reply:** Replies to the messages given for mail support.&#x20;

**start:** Used by supportee's to start a Support Mail thread. **Only needs to be done once.**&#x20;

**support-transfer:** Used for one support to transfer a private session to another support.&#x20;

**support:** Creates a private support channel between the supporter and the supportee.&#x20;

**take:** Allows Supporters to take on a public support session.